Garmin, fenix 7, Watch, Watch Color: Silver/ Black, Wristband: Graphite - Silicone, 010-02540-00
RETURNS POLICY
Make a Return
Submit your online return request to our Returns Center. Online returns follow our standard policy below and are subject to approval.
Eligibility for Returns and Exchanges.
Our Returns Policy covers all products available in our webstore, including bikes, parts, components, and accessories. You can initiate a return request within a 30 day period after your purchase. Each return is subject to review by our staff.Once the return is approved, we will start the refund process. Epic Cycles reserve the right to decline a return if, at our discretion, we find that the policy is being misused or abused.
Refunds:
Upon receiving your returned item, we are committed to processing your return as efficiently as possible, typically within 5 to 7 business days. You will receive an email confirmation once the return is processed and/or approved/rejected. The refund will then be initiated, and you can expect to receive it within approximately 72 hours, depending on your original form of payment. The refund amount will be equivalent to the original purchase price of the returned item, inclusive of applicable tax, but excluding any shipping and handling charges. If the original payment method is not accessible, refunds will be made in store credits.
Non Refundable Items:
- Shipping and Assembly fees are non-refundable.
- No returns on "Final Sale", “Pre-Order” or "Special Order" “Custom Bike” items.
- All refunds require an original receipt. For returns without an original receipt, we may, at our discretion, issue a Gift Card.
Refunds are not available on items purchased through our "Special Order Catalog", These are items that we do not carry in stock and since we source them specifically to fill a "Special Order", these sales are final.
Returns and Exchange process:
Bikes, Parts, Components & Accessories:
For new, unused gear, please return it in the same condition you received it, with the original box and/or packaging, including tags where applicable, and everything else that was included with your purchase, such as manuals, warranty, and other accessories. washed items do not qualify as new / unused.
When sending back your items, please take the necessary care in packaging them securely. The responsibility for covering the costs related to repairing items damaged during return shipping due to improper packaging lies with the customer.
We appreciate your cooperation in adhering to these return instructions. If you have any questions or need further assistance, our team is here to help you with the return process.
For store credits:
Store credits issued for returned products will remain valid for one year from the date of issuance. We recommend using your store credits within the respective time frames to ensure you make the most of your benefits. Should you have any questions or need assistance with your credits, feel free to reach out to us for support.
Return Shipping process:
To initiate a return, you'll need to send an email to info@epic-cycles.us and follow the instructions below
1. Packaging: Carefully repack the item in its original packaging if available. If not, please use a box and secure the item with appropriate padding to prevent any damage during transit.
2. Labeling: Print the return shipping label previously emailed to you and affix to the package. Ensure the label is clearly visible and securely attached. Make sure to remove any other labels or shipping tags attached to the package.
3. Drop-off: You can drop off the package at the nearest provided carrier location.
3. Scheduling Pickup: Visit the provided carrier website or call their customer service to schedule a pickup at your convenience.
Warranty:
Please email orders@epic-cycles.com. To ensure you have a valid warranty issue and to help get it resolved as quickly as possible, please make sure your email and item falls within the following guidelines:
Item displays a manufacturer defect and has not been damaged as a result of natural wear and tear or accidents.
The order was delivered more than 30 days ago. Please contact a Gearhead with any questions about orders that were delivered within the last 30 days.
Please provide as much detail as possible in your email. Include the order number, purchase date, product brand, and a brief description of the issue. Most importantly, please attach photos of the item, including the defective area. Requests must have pictures included in order to be processed. Once you email our team, you will receive an email informing you of the current response time. Keep in mind some brands will require you to deal with them directly on your claim
This product is available for Pickup on these stores:
- Houston, TX
- Denver, CO
- Delray Beach, FL
- Solana Beach, CA
Note that your product will be available for pickup in 72 hours.
We provide shipping options for the majority of apparel and accessories, typically within 3 to 5 business days. In the case of bikes, we offer Economy, Standard, and Express Shipping, each available with or without Epic Pro Assembly.
What does our Epic Pro Assembly mean? The bike will be built, tuned up, and expertly packaged. The only items you will need to finalize installation are the handlebar, seatpost, and front wheel. Please keep in mind some tools are necessary in order to finalize this.
It's important to note that, at present, we do not offer shipping services outside the 50 U.S. states. If you have any questions about shipping, please don't hesitate to contact us.
Online Sales: (888) 366-8083
Our Epic Experts can help you choosing the best product for you.
Just contact us on our chat.
GET BETTER AT WHATEVER. SEVEN DAYS A WEEK.
Combining the best features of our fitness and outdoor watches, the rugged Fenix 7 multisport GPS watch blends cutting-edge design and performance with 7-day-a-week wearability.
- It’s your body. Know it better with wrist-based heart rate and Pulse Ox
- Stretch battery life to the limit. Go up to 18 days between charges in smartwatch mode.
- Run and ride — it’s what you do. Tracking all your stats — it’s what we do.
- The world is yours to explore. Navigation sensors help you find your way back.
- No matter where you go, text messages and alerts will always be able to find you.
- Keep great tunes coming with music on your wrist — and no phone to weigh you down.
BATTERY LIFE
Internal, rechargeable lithium battery provides up to 18 days of battery life in smartwatch mode, 57 hours in GPS mode and up to 57 days in battery saver mode.
PERFORMANCE BY DESIGN
Updated, ultratough design features a large 1.3” display and 47 mm fiber-reinforced polymer case. The watch is tested to U.S. military standards for thermal, shock and water resistance.
TOUCHSCREEN AND BUTTONS
Traditional button controls that work in any environment are matched with a responsive new touchscreen interface for quick access to selections and functions.
BUILT-IN SPORTS APPS
Use preloaded activity profiles for trail running, swimming, running, biking, hiking, rowing, skiing, golfing, surfing, indoor climbing and more.
BACKCOUNTRY SKIING AND SNOWBOARDING
These activity profiles now automatically distinguish between descending and climbing. So you can hit start on your first run and leave your smartwatch tracking all day long.
XC SKI DYNAMICS
When paired with the HRM-Pro™ chest strap (sold separately), the ski power metric helps measure the actual exercise load of your cross-country workouts.
SURF-READY FEATURES
Get ready to catch some waves. This Fenix watch works with the Surfline Sessions™ feature, which creates a video of every wave you ride in front of a Surfline® camera. So you can watch them later and see how you did with your Surfline Sessions subscription.
MTB DYNAMICS
Track the details of every ride with mountain biking metrics plus specialized Grit™ and Flow™ measurements that rate trail difficulty and how smoothly you descend, giving you a score to beat next time.
HIIT WORKOUTS
This activity profile tracks your high-intensity interval training workouts, including AMRAP, EMOM, Tabata and custom. Set the number of rounds, work/rest intervals and more.
DAILY SUGGESTED WORKOUT
View your entire week of daily suggested workouts, which adapt after every run or ride to match your performance and recovery as well as the races coming up in your Garmin Connect™ smartphone app calendar.
VISUAL RACE PREDICTOR
Based on your running history and overall fitness level, this feature provides an estimate of what your pace could be for the distance you want to run. Trend data shows how your training is having an impact over time.
PACEPRO™ TECHNOLOGY
A first-of-its-kind PacePro feature helps keep you on pace with grade-adjusted guidance as you run a course.
CLIMBPRO FEATURE
Use the ClimbPro ascent planner on downloaded courses to see real-time information on your current and upcoming climbs, including gradient, distance and elevation gain — as well as descents and flats.
GRADE-ADJUSTED PACE
Don’t run out of steam before the activity is over. Understand how to adjust your pace over varying terrain to perform according to your plan.
PERFORMANCE METRICS
View advanced training metrics that include running dynamics, heat- and altitude-adjusted VO2 max, trail running adjustment, recovery advisor and more.
REAL-TIME STAMINA
Use this real-time-stamina data to track and manage your exertion — and help avoid overexerting at the start of your run or bike.
RECOVERY TIME ADVISOR
After each workout, recovery time lets you know when you’ll be ready for another hard workout. It even accounts for training intensity and factors such as stress, daily activity and sleep.
RACE WIDGET
Get ready for your next race with training tips, personalized daily suggested workouts and completion time predictions based on course details, weather and performance.
WRIST-BASED RUNNING POWER
See how much power you’re applying to the trail or the road so you can manage your effort and fine-tune your training. No accessory required.
WRIST-BASED RUNNING DYNAMICS
This smartwatch measures crucial running metrics such as cadence, stride length, ground contact time and more.
HRV STATUS
Gain a deeper understanding of your overall health, training and recovery through heart rate variability while you sleep, based on technology developed by our Firstbeat Analytics™ team.
TRAINING STATUS
Using new indicators such as HRV status, your recent exercise history and performance, get insight into your overall effort — and whether you’re training productively, peaking or strained.
TRAINING READINESS
From the moment you wake up, get a readiness score based on your sleep quality, recovery, training load and more, so you can determine whether it’s a good day to go hard — or take it easy.
ENDURANCE SCORE
This feature measures your ability to sustain prolonged efforts and combines training data from all of your athletic pursuits to help you understand how training impacts your overall endurance. This dynamic measurement uses your VO2 max, short-term/long-term training loads and other factors to gauge your fitness progress beyond just VO2 max.
HILL SCORE
This feature measures your capability for running uphill and evaluates your progress over time based on your VO2 max and training history. It measures your running strength on steep ascents and running endurance on long ascents and provides a score based on your performance over time.
OUTDOOR MAPS+
Subscribe to Outdoor Maps+ for premium mapping content, such as satellite imagery and enhanced topo maps, downloaded directly to your watch.
MULTI-GNSS SUPPORT
Access multiple global navigation satellite systems (GPS, GLONASS and Galileo) to track in more challenging environments than GPS alone.
NEXTFORK™ MAP GUIDE
Easily navigate while you’re out on the trail with a quick glance. See the distance to the next trail intersection as well as the name of the upcoming trail.
ABC SENSORS
Navigate your next trail with ABC sensors, including an altimeter for elevation data, barometer to monitor weather and 3-axis electronic compass.
GOLF COURSE MAPS
Access full-color CourseView maps for more than 42,000 golf courses around the world, and get button targeting and the PlaysLike Distance feature.
SKIVIEW™ MAPS
Take on the slopes with preloaded SkiView maps, and view run names and difficulty ratings for more than 2,000 ski resorts worldwide.
MULTICONTINENT TOPO MAPS
Download TopoActive maps from around the world to keep your explorations on track. Use built-in Wi-Fi® connectivity to easily load and update maps and software without using a computer.
UP AHEAD
Get at-a-glance awareness for selected POI checkpoints ahead. View performance metrics, split times and distance/elevation — plus a summary of key trail points coming up.
POWER MANAGER
View how various settings and sensors impact your watch’s battery life, so you can make battery-extending changes on the fly.
MORNING REPORT
Receive an overview of your sleep, recovery and training outlook as soon as you wake up — alongside HRV status, training readiness and weather. Customize your report to see the data you want.
JET LAG ADVISER
Help minimize the effects of jet lag with guidance on light exposure, sleep schedule and exercise on your next long-distance trip. Enter your travel details in the Garmin Connect™ smartphone app calendar, and track how your body clock is adjusting to your new destination.
WRIST-BASED HEART RATE
Optical heart rate technology gauges activity intensity as well as heart rate variability to calculate your stress level. It also tracks underwater without a heart rate strap.
PULSE OX SENSOR
For altitude acclimation or sleep monitoring, a Pulse Ox sensor uses light beams at your wrist to gauge how well your body is absorbing oxygen.
SLEEP SCORE AND ADVANCED SLEEP MONITORING
Get a full breakdown of your light, deep and REM sleep stages. View it all on a dedicated widget that includes your sleep score and insights.
BODY BATTERY™ ENERGY MONITORING
Optimize your body’s energy reserves, using heart rate variability, stress, sleep and other data to gauge when you’re ready to be active or when you may need to rest.
RESPIRATION TRACKING
See how you’re breathing throughout the day, during sleep and during breathwork and yoga activities.
HEALTH SNAPSHOT™ FEATURE
Log a 2-minute session to record key stats, including heart rate, heart rate variability, Pulse Ox, respiration and stress. Then generate a report with those stats to share via the Garmin Connect™ app on your compatible smartphone.
HYDRATION TRACKING
Log daily fluid intake as a reminder to stay hydrated. When auto goal is enabled, you’ll even see estimated sweat loss after an activity, and your goal will adjust accordingly.
SMART NOTIFICATIONS
Receive emails, texts and alerts right on your watch when paired with a compatible device.
MUSIC APPS
Download songs plus playlists from your Spotify, Deezer or Amazon Music accounts (subscription may be required). Use wireless headphones (sold separately) for phone-free listening.
GARMIN PAY™ CONTACTLESS PAYMENTS
Breeze through checkout lines with Garmin Pay contactless payment solution through participating providers.
STOCKS TRACKER
Keep track of up to 50 of your favorite stocks5 — right from your wrist. Easily check your stocks at a glance to monitor their prices and trends throughout the day.
SAFETY AND TRACKING FEATURES
When your watch and phone are paired, your live location can be sent to your contacts manually or — during select outdoor activities — automatically with built-in incident detection.
CONNECT IQ™ STORE
Download custom watch faces, add data fields, and get apps and widgets from the Connect IQ Store on your compatible smartphone.
